
“You’re more expensive than the other companies we use”
My client, Jane, looks across at me and with a sigh says “I’m so close to hitting my sales target. The
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It’s not what happens at the conference – it’s what happens after
How many times have you attended a great conference and come away with pages of notes and actions? You left the
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How can you be more confident in business?
I’m about to enter the Dragons’ Den. My mouth is dry like sandpaper, my hands are clammy, my pulse is racing
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Negotiation – how much is your ‘yes’ costing you?
Getting more of what you want whilst maintaining, or even developing, the relationship, then balancing commercial judgement with human nature. If you get what you
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When should we walk away from a client?
It takes real nerve and courage to say ‘no’ to a client, but focusing on the best and most profitable opportunities
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