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Clients Behaving Badly featured image

Clients Behaving Badly

A major corporate client briefed five agencies on what they described as a critical project of huge importance to their business

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How to avoid the top negotiating mistakes featured image

How to avoid the top negotiating mistakes

Here are six common negotiating mistakes. They are often interlinked and exacerbate each other… Mistake 1: Thinking it’s all about price. The more we

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Is your client a shoplifter? featured image

Is your client a shoplifter?

Harry Hankinson is Britain’s most prolific shoplifter with 521 offences. But what has that got to do with my clients I

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Holding your fees in tough times featured image

Holding your fees in tough times

Your fees and rates are probably under more pressure than ever. It is highly likely you are not charging high enough fees compared to the

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Story-telling that wins business featured image

Story-telling that wins business

Maurice Saatchi was presenting an ad campaign to a client and the client then started suggesting various additions to make to

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