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The one thing I know about the future...    featured image

The one thing I know about the future…   

…is continued uncertainty. This means agencies have to work even smarter. We’re partway through my ‘negotiating more profitably’ workshop when one

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Lessons from a plumber featured image

Lessons from a plumber

But no ordinary plumber. He’s a millionaire plumber. He went from being a North London street urchin to owning London’s biggest

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It's time for research agencies to step up featured image

It’s time for research agencies to step up

Chris Merrington assesses recent worrying findings for advertising agencies and the relevance of these findings for research agencies. Early in 2015

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Clients turn up the pressure featured image

Clients turn up the pressure

Marketing Week announced that Unilever has introduced ‘zero-based budgeting’ – who will be next? What is zero based budgeting? Marketeers will

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The most expensive sales and negotiation mistakes that companies make featured image

The most expensive sales and negotiation mistakes that companies make

Chris Merrington of Spring 80:20 shares his advice on how you can avoid the most expensive negotiation mistakes. A new client

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