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Latest Insights
When clients move the goalposts, again!
What is needed? A simple response to the client highlighting the change and what the implications
Read moreHow much are People Pleasers costing your agency?
What’s a People Pleaser I hear you ask? It’s a person who feels a strong urge
Read moreAre you an optimist or a pessimist when clients change their job?
When clients change jobs this can be a challenging time for agencies. The pessimist thinks “we
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