Insights

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Do clients always tell the truth? featured image

Do clients always tell the truth?

Six months ago an agency told me about a new client they were now working with and how they’d won it.

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There will be consequences  featured image

There will be consequences 

My eye was drawn to the posters for the new “Equalizer 2” film starring Denzel Washington with the sub-headline “There will

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Is your client a Profit Vampire? featured image

Is your client a Profit Vampire?

As Halloween approaches what really scary things are happening in your agency? I’ve blown the cobwebs off an article I wrote

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How employee engagement leads to higher profits featured image

How employee engagement leads to higher profits

I interviewed Nikki Gattenby, MD of the agency Propellernet. Her book SUPERENGAGED is now out, launched October 2018. Read my exclusive interview

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Never pitch to strangers featured image

Never pitch to strangers

When agencies I’m working with want to improve their new business success I ask them to analyse their historic pitch conversion

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