Insights

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What’s one of the best ways for agencies to grow their clients? featured image

What’s one of the best ways for agencies to grow their clients?

We become a trusted adviser when we collaborate with clients providing strategic direction, have great ballsy business conversations with senior client

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Are you even better than you were last year? featured image

Are you even better than you were last year?

Kingston Smith, the accountants, and my consultancy, Spring 80:20, collaborated on a study into agencies that had turned their business around.

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You never know what's around the corner featured image

You never know what’s around the corner

We tend to think tomorrow will be like today….and often it is, but sometimes the unexpected throws us off balance and

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Payment by results, good news or bad news? featured image

Payment by results, good news or bad news?

Some clients also see PBR both as a bonus and as a malus i.e. the agency is rewarded/penalised for over/under-performance. However,

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How do the most successful agencies achieve that success? featured image

How do the most successful agencies achieve that success?

When I interviewed 21 of the most profitable agencies in the UK we identified specific actions they were taking that others

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