When you train people you only
show them what to do. When you
teach them how to think you
change their behaviour.

Do you feel you are running to
catch up while some other
agencies are twice as profitable?

How can you always negotiate
as if you're over target?

More effective
client retention

Improve your profitability, productivity and competitiveness

Agencies

I interviewed Nikki Gattenby, MD of the agency Propellernet. Her book SUPERENGAGED is now out, launched October

When agencies I’m working with want to improve their new business success I ask them to

In 1979 Madness released the single “One Step Beyond”. Listening to it the other day got