When you train people you only
show them what to do. When you
teach them how to think you
change their behaviour.

Do you feel you are running to
catch up while some other
agencies are twice as profitable?

How can you always negotiate
as if you're over target?

More effective
client retention

Improve your profitability, productivity and competitiveness

Agencies

On a recent business trip to the US, British Airways lost my luggage. I’ve flown many

…is continued uncertainty. This means agencies have to work even smarter. We’re partway through my ‘negotiating

But no ordinary plumber. He’s a millionaire plumber. He went from being a North London street