When you train people you only
show them what to do. When you
teach them how to think you
change their behaviour.

Do you feel you are running to
catch up while some other
agencies are twice as profitable?

How can you always negotiate
as if you're over target?

More effective
client retention

Latest Insights

How employee engagement leads to higher profits

I interviewed Nikki Gattenby, MD of the agency Propellernet. Her book SUPERENGAGED is now out, launched October

Read more

Never pitch to strangers

When agencies I’m working with want to improve their new business success I ask them to

Read more

One Step Beyond

In 1979 Madness released the single “One Step Beyond”. Listening to it the other day got

Read more

Privacy Policy | Cookie Policy © Copyright 2018 Spring 80:20