Insights

Are you even better than you were last year?

Kingston Smith, the accountants, and my consultancy, Spring 80:20, collaborated on a study into agencies that had turned their business around.

We tend to think tomorrow will be like today….and often it is, but sometimes the unexpected throws us off balance and

Some clients also see PBR both as a bonus and as a malus i.e. the agency is rewarded/penalised for over/under-performance. However,

When I interviewed 21 of the most profitable agencies in the UK we identified specific actions they were taking that others

My client was surprised when the new Marketing Director said “I’m not convinced I need you. I think we can manage