Insights

Effective under pressure

There is more pressure than ever in business as expectations increase and as the pace of work increases. Therefore our ability

If you have clients or customers it is important to think about how you may need to develop your relationships for

One of my clients, like many businesses, found the recession very tough. They dropped their prices, took on low quality clients

In my work helping Research agencies be more successful and profitable I often see some classic negotiation and (let me use

“Experience is a wonderful thing. It enables you to recognise a mistake each time you make it” – so goes the