Insights

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“Lambs to slaughter”

In a recent edition of Campaign magazine there is a story about an agency working with a retail client with a

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When is a client too big? featured image

When is a client too big?

It’s so hard to say ‘no’ when a large client keeps giving us more and more work, especially in the early

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Stop hiding behind emails featured image

Stop hiding behind emails

Don’t get me wrong. I think technology, emails, Google, LinkedIn, FaceTime etc are wonderful. I’m not a Luddite, living in the

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What can agencies learn from the Great British Bake Off negotiations? featured image

What can agencies learn from the Great British Bake Off negotiations?

So we’ve just had the final episode of the Great British Bake Off on the BBC. The GBBO has been incredibly

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BA lost my luggage. What lessons are there for agencies? featured image

BA lost my luggage. What lessons are there for agencies?

On a recent business trip to the US, British Airways lost my luggage. I’ve flown many times in particular with BA

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