Why is saying no so hard?
You are sitting in a restaurant and the waiter or waitress asks “is everything alright?” Even if things aren’t alright manyRead more
Lessons from the Kingston Smith’s annual agency profitability survey
I recently attended Kingston Smith’s annual agency profitability survey which always provides a fascinating benchmark for agencies to compare themselves to.Read more
“Lambs to slaughter”
In a recent edition of Campaign magazine there is a story about an agency working with a retail client with aRead more
When is a client too big?
It’s so hard to say ‘no’ when a large client keeps giving us more and more work, especially in the earlyRead more
Stop hiding behind emails
Don’t get me wrong. I think technology, emails, Google, LinkedIn, FaceTime etc are wonderful. I’m not a Luddite, living inRead more